Last updated: December 1, 2024

Introduction

At Astro-Techs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services or provide us with your personal information.

Information We Collect

We collect information that you provide directly to us, including: • Personal information (name, email, phone number) • Business information (company name, project requirements) • Technical information (IP address, browser type, device information) • Communication records (emails, chat transcripts, support tickets)

How We Use Your Information

We use the collected information for: • Providing and improving our services • Communicating with you about projects and updates • Processing payments and managing accounts • Sending technical notices and security alerts • Conducting research and analysis to improve our services

Data Protection & Security

We implement appropriate security measures to protect your personal information: • Encryption of sensitive data • Regular security assessments • Access controls and authentication • Secure data storage and transmission • Employee training on data protection

Information Sharing

We do not sell your personal information. We may share information with: • Service providers who assist in our operations • Legal authorities when required by law • Third parties with your explicit consent • Business partners in aggregated, anonymized form

Your Rights & Choices

You have the right to: • Access and review your personal information • Correct inaccurate or incomplete data • Request deletion of your personal data • Object to processing of your information • Data portability and withdrawal of consent • Lodge complaints with supervisory authorities

Data Retention

We retain personal information only as long as necessary for: • Fulfilling the purposes outlined in this policy • Complying with legal obligations • Resolving disputes and enforcing agreements • Maintaining business records as required by law

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Essential Cookies

Required

Purpose: Required for website functionality and security

Examples: Authentication, session management, security

Analytics Cookies

Optional

Purpose: Help us understand how visitors interact with our website

Examples: Page visits, traffic sources, user behavior

Preference Cookies

Optional

Purpose: Remember your settings and preferences

Examples: Language preferences, font size, region settings

Questions About Our Privacy Policy?

If you have any questions or concerns about our privacy practices, or if you want to exercise your data protection rights, please don't hesitate to contact us.

Contact Our Privacy Team

Policy Overview

Your Data Rights

Right to Access

Right to Correction

Right to Deletion

Right to Object